Professional team conducting digital accessibility audit

Digital Accessibility Compliance in India

India's regulatory framework for digital accessibility has moved beyond guidance into enforcement. SEBI-regulated entities, government bodies, and public-facing organisations now carry distinct, parallel legal obligations.

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SEBI Digital Accessibility Requirements

RPwD Act 2016 — Statutory Obligation

GIGW 3.0 / IS 17802 Alignment

WCAG 2.2 Technical Baseline

Independent Audit-Led Institution

IAAP-Crtified Audit Leadership

India's Four-Layer Regulatory Obligation

Why this is no longer advisory

Digital accessibility in India was treated as best practice until SEBI issued binding directives. Today, three regulatory layers operate in parallel — each with its own enforcement mechanism and scope.

  • SEBI Directives — Investor-facing digital platforms of all SEBI-regulated intermediaries
  • RPwD Act 2016 — Any establishment providing services to the public, including digitally
  • GIGW 3.0 / IS 17802 — All government and government-linked digital platforms
  • STQC Certification — Government portals, e-governance platforms, and regulated digital services requiring MeitY quality certification

Organisations subject to SEBI face dual exposure: regulatory non-compliance under SEBI and statutory non-compliance under RPwD simultaneously. Government and e-governance platforms carry a further layer — STQC certification requires demonstrated accessibility compliance before evaluation begins. An independent audit structured correctly addresses all applicable frameworks in a single engagement.

Our audit frameworks explain how each of these three regulations is technically assessed — the criteria, scope, and evidence standards we apply.

Global Compliance Mapping

SEBI Digital Accessibility Requirements

What SEBI mandates

SEBI has directed regulated entities to make all investor-facing digital platforms accessible to persons with disabilities. The technical baseline is WCAG 2.1 Level AA. SEBI frames this as an investor protection obligation — inaccessibility is treated as a governance failure, not a UX gap.

Covered entities

  • Listed companies — all investor-facing digital properties
  • Stock exchanges, depositories, and clearing corporations
  • Asset management companies (AMCs) and mutual fund platforms
  • Brokers, sub-brokers, investment advisors, and portfolio managers
  • Registrar and transfer agents (RTAs)
  • Fintech platforms under SEBI oversight
  • KYC registration agencies

What compliance evidence looks like

SEBI does not prescribe a single checklist. Compliance is demonstrated through an independent audit report — manual testing against WCAG, documented findings, severity-graded issues, and a remediation plan. Automated scans or self-declarations are not accepted as evidence in regulatory review.

*Accord Compliance's SEBI audit reports follow a structure specifically suited to regulatory submission — not generic accessibility tooling output.
What SEBI mandates

SEBI-regulated? Your next audit cycle may require independent accessibility evidence. Get ahead of it.

Read more about SEBI

RPwD Act 2016: Statutory Digital Accessibility Obligation

What RPwD requires

Section 44 of the Rights of Persons with Disabilities Act 2016 requires establishments providing services to the public to ensure accessibility — explicitly including digital infrastructure. This is a statutory duty, not a guideline. It applies to private companies, government bodies, educational institutions, and healthcare providers alike.

Key obligations under RPwD

  • Websites and digital services must be accessible to persons with disabilities
  • Organisations must follow Indian accessibility standards (which reference WCAG)
  • Obligations apply to both new and existing digital infrastructure
  • Complaints can be escalated to the Chief Commissioner for Persons with Disabilities
What RPwD requires
Read more about RPwD Act

GIGW 3.0 and IS 17802: Government Platform Standards

What GIGW 3.0 requires

GIGW 3.0 (Guidelines for Indian Government Websites) is mandatory for all government and government-linked digital platforms. It sets WCAG 2.1 AA as the minimum standard, extended with India-specific content and language requirements. IS 17802 is the Bureau of Indian Standards specification, referenced in procurement and public-sector compliance assessments.

  • Central and state government departments
  • Public sector undertakings (PSUs) and government corporations
  • Government-linked financial institutions
  • Organisations supplying to, or contracted by, government bodies
What GIGW 3.0 requires
Read more about GIGW

STQC — Digital Quality Certification and Accessibility

What STQC requires

The Standardisation Testing and Quality Certification (STQC) Directorate, operating under the Ministry of Electronics and Information Technology (MeitY), provides quality evaluation and certification for Indian digital platforms. For government websites, e-governance portals, and regulated digital services, STQC certification includes a formal accessibility evaluation as a core component — not an optional add-on.

STQC evaluates digital platforms against:

  • WCAG 2.1 Level AA — the international accessibility technical standard, applied as the baseline for all STQC accessibility testing
  • IS 17802 — India's Bureau of Indian Standards national web accessibility specification, formally aligned with WCAG 2.1
  • GIGW 3.0 — the NIC-issued government portal standard, which incorporates WCAG 2.1 AA and adds India-specific structure, language, and content requirements
  • RPwD Act 2016 — the statutory accessibility obligation that makes GIGW and STQC compliance a legal duty, not a quality preference

Who STQC applies to

  • Central government ministries, departments, and attached offices
  • State government portals and citizen service platforms
  • e-Governance platforms under the Digital India programme
  • Public sector undertakings (PSUs) with citizen-facing digital infrastructure
  • MeitY-funded and MeitY-mandated digital projects
  • Private organisations tendering for government digital contracts — where STQC-aligned accessibility compliance is a procurement condition
  • Technology vendors, cybersecurity service providers, and SaaS platforms supplying digital services to government bodies under GeM or open tender frameworks
  • DPIIT-recognised startups developing digital products for government use, government procurement, or regulated markets
What STQC requires
Read more about STQC

How We Audit for India Regulations

Professionals collaborating on accessibility

Consolidated scope — one audit, three frameworks

Accord Compliance audits map findings simultaneously to SEBI requirements, RPwD Act obligations, and GIGW/IS 17802 standards against a WCAG 2.2 technical baseline. One engagement, one report — all India frameworks covered.

Audit scope includes

Investor portals, disclosure pages, and grievance mechanisms

Mobile applications (iOS and Android)

PDFs, annual reports, circulars, and digital disclosures

KYC and onboarding workflows

Transactional flows and authentication systems

Methodology — step by step

1.

SEBI, RPwD, GIGW, and STQC applicability confirmed for scope — framework mapping established before testing begins

2.

Manual testing with assistive technologies across all scoped surfaces

3.

Issues documented: WCAG criterion, regulation mapping, severity grade, reproduction evidence

4.

Framework-mapped report produced — board, compliance, and regulatory review ready

Our methodology page explains how we conduct manual accessibility testing, which assistive technologies we use, and how we maintain independence from remediation.

Contact Us

Team members collaborating on accessibility compliance

Frequently Asked Questions

Prepare Your Digital Platforms for India Accessibility Compliance

India's regulatory compliance window is tightening. Get an independent, framework-mapped audit before your next submission.

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