SaaS and technology companies face accessibility compliance requirements from multiple directions simultaneously: enterprise procurement requirements, legal obligations in the US and EU, and increasingly from public sector clients who mandate WCAG conformance.
WCAG 2.2 (A, AA, AAA) — full coverage
ADA Title III and Section 508 audit scope
European Accessibility Act (EAA) — June 2025 deadline
AODA and Accessible Canada Act coverage
VPAT and Accessibility Conformance Report (ACR) production
Auditors credentialed: IAAP CPWA, DHS Section 508 Trusted Tester-aligned
For SaaS and technology companies, accessibility compliance operates at the intersection of legal obligation, enterprise sales, and international market access. Failing to address it creates compounding risk.
US courts have consistently held that SaaS platforms, web applications, and digital services fall under ADA Title III. The volume of ADA accessibility lawsuits targeting technology companies has grown year-over-year. For SaaS companies with US users or revenue, an independent audit is the primary mechanism for demonstrating due diligence and managing litigation risk.
The EAA requires digital products and services — explicitly including software and SaaS platforms — offered in EU markets to conform to EN 301 549 / WCAG 2.1 AA standards. Enforcement began in EU member states from June 2025. Non-compliant digital products face market access restrictions and regulatory penalties.
Enterprise buyers — particularly in financial services, healthcare, and government — routinely require WCAG-compliant products and independent accessibility certification as a condition of procurement. Without documented audit evidence, SaaS companies are frequently disqualified from enterprise RFPs.
SaaS companies selling to US federal agencies or contractors must meet Section 508 requirements. Section 508 mandates WCAG 2.0 AA conformance for ICT products procured by the federal government. A VPAT (Voluntary Product Accessibility Template) backed by independent audit evidence is the standard submission format.
We produce independent audit evidence and VPAT-ready documentation that meets government procurement standards across multiple jurisdictions.
Accessibility audits for SaaS platforms cover the full product surface — not just the marketing website.
Web application interfaces — dashboards, workflows, data views
Settings, account management, and billing interfaces
Onboarding and user activation flows
Notifications, modals, and error states
Search, filtering, and navigation patterns
Data tables, reports, and visualisation components
Login, SSO, and multi-factor authentication flows
Password reset and account recovery journeys
Role-based access and permission workflows
Native iOS and Android application testing
Assistive technology validation (VoiceOver, TalkBack)
Mobile-specific interaction and gesture patterns
In-product help and contextual guidance
Knowledge base and documentation portals
PDF exports and generated reports
Developer-facing documentation interfaces
Interactive API explorers and sandbox environments
A Voluntary Product Accessibility Template (VPAT) is the standard format for communicating a product's accessibility posture to enterprise and government buyers. Accord Compliance produces audit-backed ACRs and VPAT-equivalent documentation that:
A self-assessed VPAT carries legal and reputational risk if challenged. An independently audited ACR provides defensible evidence.
View our audit methodology and independence model
selling to enterprise, government, or regulated industry clients
IDEs, CI/CD tools, API platforms, documentation portals
dashboard-heavy products with complex visual content
ATS, HRIS, payroll, and learning management systems
communication tools, project management, digital workplace
payment infrastructure, lending technology, investment tools
Conformance to WCAG 2.1 or 2.2 standards
Manual accessibility audit (not automated scanning alone)
Assistive technology validation (screen readers, keyboard navigation)
Structured documentation of non-conformance
Governance-level remediation tracking
Periodic revalidation
Enterprise procurement, EAA enforcement, and ADA litigation are active risks. A documented, independent audit is the only posture that holds up under scrutiny.
