Digital Accessibility Compliance Audits for Government & PSU
Independent GIGW, WCAG, RPwD, and SEBI accessibility audits for central and state government bodies, public sector undertakings, ministries, and government-linked digital platforms.
GIGW 3.0 (Guidelines for Indian Government Websites) — full audit scope
IS 17802 / WCAG 2.1 mapping
RPwD Act 2016 statutory compliance assessment
SEBI accessibility circular alignment for listed PSUs
Government-grade audit documentation
Auditors credentialed: IAAP CPWA, CPACC
The Regulatory Framework for Government Digital Accessibility in India
Indian government entities face a multi-layered set of digital accessibility obligations — statutory, policy-based, and regulatory. Understanding how these interact is critical for compliance planning.
GIGW 3.0 — Guidelines for Indian Government Websites
The Guidelines for Indian Government Websites (GIGW), published by the National Informatics Centre under the Ministry of Electronics and Information Technology, provide the primary framework for digital accessibility in Indian government websites and applications. GIGW 3.0 incorporates WCAG 2.1 AA as the mandatory accessibility standard.
All central government websites, ministry portals, and government digital services are required to comply with GIGW 3.0. State government bodies follow state-level adaptations of these guidelines, with many states explicitly adopting the national standard.
Non-compliance with GIGW is referenced in parliamentary questions, RTI requests, and accessibility-focused litigation — making formal audit documentation increasingly important.
IS 17802 — Indian Standard for Accessibility
IS 17802 is the Bureau of Indian Standards (BIS) technical standard for web accessibility, aligned with WCAG 2.1. It provides the Indian regulatory anchor for accessibility requirements across government and public-sector digital services. Accord Compliance maps audit findings to IS 17802 criteria alongside WCAG references.
Rights of Persons with Disabilities (RPwD) Act, 2016
The RPwD Act places a statutory obligation on government bodies and public institutions to ensure accessibility across services — including digital services. Chapter XI of the Act is directly applicable to government digital platforms, and the Persons with Disabilities Commissioner's office is empowered to receive and investigate accessibility complaints.
Government bodies that cannot demonstrate digital accessibility compliance face RPwD complaints, judicial review, and mandatory remediation orders.
SEBI Accessibility Obligations for Listed PSUs
Public Sector Undertakings that are listed on Indian exchanges fall under SEBI's regulatory perimeter. SEBI's accessibility circular applies to these entities' investor-facing digital platforms — including annual report portals, investor grievance systems, and corporate websites. Listed PSUs must maintain WCAG-aligned, audited accessibility for their regulated digital assets.
What We Audit for Government & PSU Organisations
Government Websites and Portals
Ministry and department websites
Citizen service portals — grievance, licensing, registration
e-Governance platforms and digital public service delivery
Public health, education, and welfare information portals
State government websites and smart city portals
PSU Digital Platforms
Corporate websites and investor relations portals
Annual report and disclosure portals
Citizen and customer service interfaces
Procurement and tender portals
Grievance redressal systems
Government Mobile Applications
Citizen-facing government apps on iOS and Android
Service delivery and benefit access applications
Emergency services and public safety applications
Digital Documents and Publications
PDF annual reports and statutory disclosures
Government orders, circulars, and gazette notifications in digital format
Public consultation documents and policy papers
International Government Bodies and Multilateral Organisations
For Indian entities that interact with international bodies — UN agencies, World Bank, multilateral development banks — Section 508 and WCAG 2.1 AA are the applicable accessibility standards. Accord Compliance audits government and PSU platforms to international standards where needed.
Government website audit for GIGW 3.0 compliance.
Our GIGW-framework audits are structured to produce the documentation format expected by NIC, MEITY, and state government IT departments — formal, evidence-backed, and suitable for public record.
Contact Us
Frequently Asked Questions
Achieve GIGW, IS 17802 & RPwD Accessibility Compliance
Citizens with disabilities are entitled to equal access to public digital services. GIGW 3.0, RPwD, and SEBI all require demonstrated compliance — not intent.